Cryptonomen
Organising records after a digital asset loss
Start with a chronology you can explain. Preserve the original payment records, relevant platform details and dated communications.
Record the sequence
Note when contact began, which website or profile was used, what was represented and when payments occurred. Mark uncertain dates as approximate. Keep original messages where available rather than relying solely on edited screenshots.
Keep payment details precise
For a cryptocurrency payment, record the network, public transaction hash and address if available. For a bank or card payment, keep the receipt and relevant correspondence. Remove full card details and credentials from material submitted for assessment.
Preserve context
Keep withdrawal requests and any requests for additional fees. Do not assume another payment will release funds. Use our protected intake route for relevant records and ask about the scope before sending sensitive material.
